27 Please contact the Orange Bowl ticket office at tickets@orangebowl.org or (305) 341-4701 to discuss various options to purchase ADA accessible seats. If purchasing directly from the participating schools, be sure to specify your needs during that process. HOW ARE CLUB SEAT LOCATIONS ASSIGNED? The Miami Dolphins club seat holders have the first-right-of-refusal on the club seats. Once they have completed the renewal process we will receive the available inventory and begin to assign seats to patrons - the fulfillment is based on seniority. The actual seat locations may vary from year to year based on availability. ARE THERE ANY REFUNDS ON TICKETS? **There are no refunds or exchanges. All sales are final. WILL THE ORANGE BOWL FOLLOW THE SAME PROTOCOL AS THE NFL’S BAG POLICY? The NFL has maintained its safety policy for all stadiums this year, which includes Hard Rock Stadium where the 2021 College Football Playoff Semifinal at the Capital One Orange Bowl will be played. The safety policy affects the type and size of bags that are permitted into the stadium — not the items that fans normally need to bring to a game. Fans may continue to carry pocket items such as keys, makeup, combs, phones, wallets and credit cards. Below are the approved bags fans may carry into the stadium: One bag that is clear plastic, vinyl or PVC and does not exceed 12” by 6” and 12” or a one-gallon clear plastic freezer bag (Ziploc bag or similar). In addition to one of the clear bags noted above, fans may also carry in a small clutch bag or purse approximately the size of a hand, with or without a handle or strap. An exception will be made for medically necessary items after proper inspection at Gate E designated for this purpose. Diapers and wipes can be carried in a clear bag. Each member of a family, including children, will be able to carry an approved clear bag and a clutch purse, providing ample storage capacity. Fans will continue to be able to tailgate with their usual items in the parking lots. Items such as smart phones, binoculars and cameras will still be permitted into the stadium. This policy is meant to speed up the process of entering the stadium along with increasing security measures. To view Hard Rock Stadium Policies, visit: http://hardrockstadium.com/stadium-policies/ GENERAL FAQ’S
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